Our goal is 100% satisfaction for your purchase from June Lane. We hope you love each item you receive; if not, we’re here to help.
For any concerns please feel free to contact us (Monday-Friday 9:00-5:00 PM) at firstname.lastname@example.org. We will do our very best to reply within 48 business hours. Please do not send multiple emails as this could delay our response time. In the meantime, you might find the answer to your question on our FAQ page!
•If you are not happy with your item or the item is defective or incorrect, we will issue a refund. The item must be received unworn, unwashed, in new condition, and with original TAGS attached and postmarked up to 5 days from the DELIVERED DATE.
•There is a 10% restocking fee for all refunded items.
•We accept returns/ exchanges for an ONLINE CREDIT up to 14 days from the DELIVERED DATE. The item must be postmarked up to 14 days from the DELIVERED DATE.
•Due to fluctuation of inventory, when exchanging, we recommend placing an order for your new item so it doesn’t sell out and we will refund your original order once we receive and process it.
•Returns must be received unworn, unwashed, in new condition, and with original TAGS attached.
•Jewelry, Accessories, Gift Cards, Intimates, and Sale/Clearance category items are FINAL SALE and may not be returned or exchanged.
•Coupon code items of 30% off or more are also final sale.
•Original shipping is not refundable.
•Once your package is received please allow 5-7 business days for return processing.
•We are NOT responsible for lost or stolen packages. We recommend shipping with insurance and keeping your shipping/ tracking receipts until your return is processed.
•The buyer is responsible for the shipping and handling of the returned item.
•Before returning the item, email email@example.com for a return request.
WE HAVE THE RIGHT TO REFUSE RETURNS.
You can return items via an insured mail service of your choice to:
14901 Arbor Springs Circle
Tampa, FL 33624